Privacy
Bounceagogo’s GDPR Policy
Name: Bounceagogo Events
Phone Number: 07759 246386
E-mail: bounceagogo@gmail.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details):
- Parent/guardian’s full name
- Contact telephone number
- Contact e-mail address
- Name of each minor in your care attending
- Name of additional adult/guardian attending
- Specific dietary requirements
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To ensure the safeguarding of all guests of Bounceagogo and its staff &,
- Occasional marketing of Bounceagogo Parties, Events and Products
The information is obtained by either:
- Directly booking a Bounceagogo Party/Event or,
- Completing a Waiver to attend a Bounceagogo Party/Event
Information we do not store
We do store your childs details, name or age for any other reason that the completion of a safety waiver.
We do not store your payment details.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent to be contacted by our mailing list at any time. You can do this by contacting: bounceagogo@gmail.com
How we store your personal information
Your information is securely stored.
We keep your data on a 3rd party secure server for 6 years. We will then dispose of your information by deleting your data from our mailing list after 6 years have elapsed. This is the requirement by law for any business to keep records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances .
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Your Right Opt-Out – You have the right to ask to be taken off our mailing list/newsletters/promotional information at anytime
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at bounceagogo@gmail.com if you wish to make a request in writing
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us in writing at bounceagogo@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113ICO website: https://www.ico.org.uk